#1 April 1st, 2007 03:56 AM

silvatek

Member

Download speed from UK

Whereas I used to get really fast downloads via my broadband connection, it's recently become impractical to try downloading either videos or folios as I'm now getting dial-up speeds (currently 5.4kB/s). I even have to wait for the thumbnails to come through!  I wondered if anyone else in the UK is having this problem. This download slowdown doesn't seem to apply to any other sites that I've used recently, and my line speed is currently 3500kbps.

Agamemnon

Member

Re: Download speed from UK

ISM's been pretty slow for me, Sydney, lately as well.  As at Sunday 10:00 to 11:30 GMT I've been getting about the same.  Not too good for an ADSL line.

nurgis

Member

Re: Download speed from UK

Same here (Toronto, ON) Must be the ISM server rather than a local problem

Akila3

Member

Re: Download speed from UK

Same here in Israel , I got ADSL 2.5MB.
must be ISM Servers.

pikopiko

Member

Re: Download speed from UK

Same in Germany. Aktally at 9,16 MEZ 20kb/s, better than yesterday (2,5kb/s), normally 50k/s and more...
Should be repaired, please!

Head

Administrator

Re: Download speed from UK

The problem was with a network compoonent at the hosting company.  As they were unable to resolve the problem, we had our server physically unplugged and moved to a diffferent location (alongside our other faithful servers, IFM and Agony).  Hence there was some downtime but now the speed issue is resolved.  Thanks for your patience.

capiango

Member

Re: Download speed from UK

Still painfully slow here as well as of 4/02/07. Its just the downloads, the pages load fine still!

silvatek

Member

Re: Download speed from UK

/snip/  Hence there was some downtime but now the speed issue is resolved.  Thanks for your patience.

I beg to differ.  Folio and video downloads take forever.  The site is effectively not fit for purpose right now.  I'm currently getting between 6 and 12 kB/sec (when it's not stalled altogether), and it's been like this for over two weeks now.

theconia3

Member

Re: Download speed from UK

It's almost 7:00 P.M. here on the East Coast of the United States and the download speed is at a snail's pace.  Whoever told Head that everything is fine is lying.  I agree with Silvatek in saying that this problem has been going on for at least a couple of weeks.

Head

Administrator

Re: Download speed from UK

Ok I was not aware there were still issues in some areas- it's fine over here.  You guys could assist by giving us some info to help trace the problem.

In Windows:

1. Start...Run...then type Command to get a DOS prompt
2. type; tracert ishotmyself.com  <---We would like the full output of that.
3. type;  ping -n 300 ishotmyself.com  <--- we only need the summary of that one, the last few lines.

[to copy text from this window, right-click and 'select all', then ctrl-C will copy to the clipboard.  Then you can paste it into an email]

Please email this including the city you're in, to office@ishotmyself.com

thanks.

theconia3

Member

Re: Download speed from UK

Head,

The resonse to your second query was:
"Reply from 72.232.167.18:byes =32 tim = 61ms"

I'd love to send the first part to you, but it is way long.  Is there a way to cut and paste the info from the DOS screen?

silvatek

Member

Re: Download speed from UK

I'd love to send the first part to you, but it is way long.  Is there a way to cut and paste the info from the DOS screen?

Right click in the DOS (Command Prompt) window and Select All.  Then press Enter/Return to copy the text to the clipboard.  You can then paste it into an email.

Try to ensure there's no other traffic when you do these (but 300 is a lot of pings to wait for).

I'm sure I already provided tracert and ping results, but I'm happy to do so again.

Last edited by silvatek (April 4th, 2007 06:36 AM)

theconia3

Member

Re: Download speed from UK

Thanks Silvatek.  I just sent the info to Head.

Head

Administrator

Re: Download speed from UK

Ok thanks guys.  You should find the speed is OK at the moment but we're working to make it faster.

silvatek

Member

Re: Download speed from UK

Ok thanks guys.  You should find the speed is OK at the moment but we're working to make it faster.

Yayyyy!!  Back to normal.  360-380 kBps download speed!

Thanks Head.  I sure hope it lasts.  What in blazes did you do?

Head

Administrator

Re: Download speed from UK

Ok thanks guys.  You should find the speed is OK at the moment but we're working to make it faster.

Yayyyy!!  Back to normal.  360-380 kBps download speed!

Thanks Head.  I sure hope it lasts.  What in blazes did you do?

We gave the pixies some extra chocolate.

silvatek

Member

Re: Download speed from UK

Looks like they ate all the chocolate and downed tools again.  It was nice while it lasted.

Last edited by silvatek (April 11th, 2007 04:40 AM)

sharpie11

Member

Re: Download speed from UK

Everything looks fine 4 me now

silvatek

Member

Re: Download speed from UK

Everything looks fine 4 me now

Was snail-like for a while again, but I just downloaded a "dirtypretty" thing at the best speed ever.  Fingers crossed!